Been coming here from the start from when first opened,got so many clients for them too.today I've gone to have my nails done as it's been awhile due to being out of work .Kim (oh the famous kim)manager if you would call her that !more like a unprofessional person!REFUSED to do my nails didn't even look me in the face just said rudely NO.when I ask why she just said I'm not,so I said no your not doing my nails no more?she replied yes that's right!the attitude from her is disgusting, I've witness her talk to clients this way before but never thought it would ever be me!AVIOD ,AVOID manager is a rude person with a unprofessional manner,disgusting person ,all the money I've spent in there having nails,feet ,eyebrows and eyelashes, never again will take my service elsewhere where you get treated better.no customer skills ,your a joke Kim!!!!!!
Love this nail salon! The staff are lovely, the interior is cute and my nails always last ages when I get them done here! Honestly dont have a bad word to say about them
Ive been coming to buff and polish since it opened and have always received 5 star service. The shop is beautifully designed and kept extremely clean. All staff and friendly and welcoming.It is much better to book and appointment a few days in advance as they do get very busy. Kim (the owner) always makes sure she knows who is next with walk ins and give a realistic waiting time should you not have an appointment. The salon is run in a professional manner. They also offer eyelash services which I must say are amazing! Wouldnt go anywhere else.
I came here, initially when they first opened, the service was fine but silly me went back to a place on Barkingside high Road for a while. I came back here last Saturday and i should have stayed here and not gone anywhere else. The lady who owns this place is very polite and professional, she certainly knows what she is doing and understands what it means to keep your customer happy. i will certainly be going back and would recommend it to every one. Thank you. my daughter and i certainly appreciated every thing you did on our nails
for all the negative comments on this place you are entitled to have you opinion. However i have been going here pretty much since it opened and have never had a problem. I have Vincent do my nails and they always look amazing. Always feel comfortable and welcome. You don't know how good somewhere is until you try it. It's also so convenient that it is local.The manager Kim is also lovely and goes out her way to make sure that her customers are happy and that they come in and get what they pay for.
Buff & Polish is a UK Beauty Salon based in Chigwell, East of England. Buff & Polish is located at 217 Manford Way, Chigwell IG7 4DJ, UK.
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